A2Z BusSupport
Payments

Payment Methods

Learn about the various payment options available on A2Z Bus

Payment Methods

A2Z Bus offers multiple secure payment options to make your booking experience convenient and hassle-free.

Available Payment Options

Credit & Debit Cards

Pay using any major credit or debit card:

  • Visa
  • MasterCard
  • American Express
  • RuPay

All card transactions are secured with 3D Secure authentication for added protection.

Net Banking

Connect directly with your bank account through net banking. We support all major banks in India:

  • State Bank of India
  • HDFC Bank
  • ICICI Bank
  • Axis Bank
  • Kotak Mahindra Bank
  • And 50+ other banks

UPI

Make instant payments using UPI apps:

  • Google Pay
  • PhonePe
  • Paytm
  • BHIM
  • Amazon Pay
  • Any other UPI-enabled app

Simply scan the QR code or enter your UPI ID to complete the payment.

Mobile Wallets

Use your preferred mobile wallet:

  • Paytm
  • PhonePe
  • Amazon Pay
  • MobiKwik
  • Freecharge

EMI Options

For bookings above ₹3,000, you can opt for EMI payment:

  • Available on select credit cards
  • 3, 6, 9, and 12-month options
  • Some banks offer no-cost EMI during promotional periods

A2Z Bus Wallet

Our in-house wallet offers several benefits:

  • Instant refunds for cancellations
  • Cashback on bookings
  • Quick one-click payments
  • Save multiple payment methods

Payment Security

A2Z Bus employs industry-standard security measures to protect your payment information:

  • PCI DSS compliant payment gateway
  • SSL encryption for all transactions
  • No card details stored on our servers
  • OTP verification for all online transactions

Payment Issues

If you encounter any issues while making a payment:

  1. Payment Failed but Amount Debited:

    • The amount will be automatically refunded within 5-7 business days
    • You can track the status in "My Bookings" section
  2. Payment Timeout:

    • Check your bank statement to confirm if the amount was debited
    • If debited, the booking will be confirmed or the amount will be refunded
  3. Multiple Charges:

    • In rare cases of multiple charges, excess amounts will be automatically refunded

Corporate Billing

For corporate clients, we offer:

  • Monthly invoicing
  • Corporate credit accounts
  • GST-compliant billing
  • Management reporting

Contact our business team at business@a2zbus.com for corporate account setup.

Need Help?

For payment-related queries:

  • Email: payments@a2zbus.com
  • Phone: +91 96597 73777
  • Live Chat: Available on a2zbus.com from 8 AM to 10 PM IST